Help

Help & FAQs – WANSHI

We’re here to assist you. Below are answers to commonly asked questions.

How long does shipping take?

Orders are processed within 1–2 business days. Delivery usually takes 3–5 business days depending on your location.

How can I track my order?

Once your order is dispatched, you will receive tracking details via email or WhatsApp.

Do you offer Cash on Delivery (COD)?

Yes, Cash on Delivery is available on selected orders. WANSHI reserves the right to confirm COD orders before dispatch.

Can I return my product?

Returns are accepted only in case of damaged or incorrect items. Please refer to our Return Policy for full details.

Why is an unboxing video required?

To ensure a smooth and transparent return process, an unboxing video without cuts is mandatory for damaged or incorrect item claims.

Will the jewelry tarnish?

Our jewelry is designed for durability and long-lasting shine. Proper care will help maintain its finish.

What if the size does not fit?

Please check product details before ordering. Minor size variations may occur.

How can I contact customer support?

For any queries, reach us at:

Email: info.wanshi.in@gmail.com
WhatsApp: +91-8735014947
Response time: Within 24 business hours.